You have the right to access, modify, rectify and delete your personal data (art. 34 of the Data Freedom Act).
To exercise this right, you must:
1/ send a letter to the following address
Home From Home
Manoir de Terre Rouge
Lieu-dit les Diablaires
2/ use our contact form.
The Editor may collect the following categories of data relating to its Users while they are using the Sites:
Data concerning civil status, identity, identification
Connection data (IP addresses, event logs, etc.)
Location data (movements, GPS, GSM data, etc.)
No communication to third parties
Your data will not be communicated to third parties. However, you are informed that it may be communicated pursuant to a law, regulation or decision by a competent regulatory or judicial authority.
Perform our customer management operations relating to
– contracts; orders; deliveries; invoices; accounting and, in particular, the management of customer accounts
– a loyalty programme within one or more legal entities;
– monitoring customer relations, such as satisfaction surveys, complaints management and the after-sales service
– selecting customers for studies, surveys and product tests (except with the consent of the persons concerned obtained under the conditions laid down in Article 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union or religious opinions, sex life or health of the persons)
Conduct canvassing operations
– managing technical canvassing operations (in particular including technical operations such as standardisation, enrichment and de-duplication)
– selecting people to target for loyalty-building, canvassing, surveys, product testing and promotional activities. Except with the consent of the persons concerned obtained according to the conditions laid down in Article 6, these operations must not lead to the establishment of profiles which could reveal sensitive data (racial or ethnic origins, philosophical, political, trade union or religious opinions, sexuality or health)
– performing solicitation operations
The preparation of business statistics
The organisation of competitions, lotteries or any promotional operations, excluding online gambling subject to the approval of the Online Gaming Regulatory Authority
The management of requests pertaining to rights of access, rectification and opposition
The management of people’s opinions on products, services or content
Aggregation with non-personal data
We may publish, disclose and use aggregate data (information relating to all our Users or specific groups or categories of Users which we combine so that an individual User cannot be identified or referred to) and Non-Personal Data for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes
Aggregation with personal data available on the User’s social accounts
If you connect your account to another service’s account for the purpose of cross-mailing, the service may share your profile data, login data, and any other data for which you have authorised disclosure. We may aggregate data relating to all our other Users, groups, accounts with personal data available about the User.
Consultation of the Site does not require registration or prior identification. This can be done without you providing any personal data about yourself (name, first name, address, etc.). We do not record any personal data simply when consulting the Site.
Geolocation for the purpose of delivering the service
We collect and process your geolocation data in order to provide you with our services. We may be required to use personal data to determine your geographic position in real time. In accordance with your right of opposition provided for by Law No.78-17 of 6 January 1978 relating to data processing, files and freedoms, you have the possibility of deactivating the functions relating to geolocation at any time.
Geolocation with availability to partners for referencing and aggregation (with opt-in)
We may collect and process your geolocation data with our partners. We undertake to anonymise the data used. In accordance with your right of opposition provided for by Law No.78-17 of 6 January 1978 relating to data processing, files and freedoms, you have the possibility of deactivating the functions relating to geolocation at any time.
Collection of profiling and technical data for the purpose of delivering the service
Some of your device’s technical data is collected automatically by the Site. This data includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary to provide the services.
Collection of technical data for advertising, commercial and statistical purposes
Your device’s technical data is collected automatically and recorded by the Site for advertising, commercial and statistical purposes. This data helps us to personalise and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) which may be associated with the technical data. The data collected may be sold to third parties.
Cookie retention period
In accordance with the recommendations of the French Data Authority, the maximum retention period for cookies is 13 months after first being deposited on the User’s terminal, the same as the duration of the validity of the User’s consent to these cookies being used. The lifespan of cookies is not prolonged with each visit. Therefore, the User’s consent must be received again at the end of this period.
Purpose of cookies
Cookies may be used for statistical purposes, in particular to optimise the services provided for the User, using data concerning frequency of access, the customisation of pages, the operations performed and the information consulted.
You are informed that the Editor may place cookies on your terminal. The cookie records data relating to browsing on the service (the pages you consulted, the date and time of the consultation, etc.) which can be read during your subsequent visits.
Duration of storage of technical data
Technical data is kept for the time strictly required to perform the purposes mentioned above.
Data retained for the duration of the contractual relationship
In accordance with article 6-5° of the law n°78-17 of 6 January 1978 relating to data processing, files and freedom, personal data subject to processing is not kept beyond the time required for the performance of the obligations defined at the time of the conclusion of the contract or the predefined duration of the contractual relationship.
Retention of anonymised data beyond the contractual relationship / after account deletion
We keep personal data for the time strictly required to fulfil the purposes described in these General Terms and Conditions. After this period, they will be anonymised and kept for statistical purposes only and will not be used in any other way whatsoever.
Deletion of the account on request
The User can delete his or her Account at any time by simple request sent to the Editor.
The User will be informed in the event of a security breach
We undertake to implement all appropriate technical and organisational measures to guarantee a level of security in line with the risk of accidental, unauthorised or illegal access, disclosure, alteration, loss or destruction of your personal data.
In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or unauthorised access resulting in the risks identified above, we undertake to:
Notify you of the incident as soon as possible;
Examine the causes of the incident and inform you;
Take all necessary measures within reason to mitigate the negative effects and damage caused by the incident
Limitation of liability
Under no circumstances shall the undertakings laid out in the point concerning notification in the event of a security breach be considered as an admission of fault or responsibility for the incident in question.
No transfer outside the European Union
The Editor undertakes not to transfer the personal data of its Users outside the European Union.
In the event of a change to these General Terms and Conditions, we undertake not to lower the level of confidentiality substantially without firstly informing the persons concerned
We undertake to inform you in the event of a substantial change to these General Terms and Conditions, and to not lower the level of confidentiality of your data substantially without informing you and obtaining your consent.
You expressly agree that any dispute which may arise as a result of these General Terms and Conditions, including its interpretation or performance, shall be referred to arbitration subject to the rules of the arbitration platform mutually agreed upon to which you shall adhere without any reserves.
The Editor undertakes to offer you the chance to have all your data returned to you on request. Thus, the User is guaranteed better control over his/her data, and retains the right to reuse it. This data should be supplied in an open and easily reusable format.